Andrews Jewelers Reviews
(Rated by 10 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Customer Service4.3
- Return Policy4.3
- Price & Quality4.2
- Shipping & Delivery4.5
Recent Customer Reviews (10)
Bastien van Esveld
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Donna Brown
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Jessica Waddy
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Abdulvakhid Aslakhanov
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Sarah Palma
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Anna O'Connor
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Leonie Lehmann
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Antonino Udinese
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Julienne Croteau
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Eleanor Cadieux
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Andrews Jewelers Pros & Cons
Pros
1
High-Quality Jewelry: Known for creating high-quality engagement rings, diamond, and custom jewelry.
2
Custom Design Services: Offers custom design services for engagement and wedding rings at no additional charge.
3
Conflict-Free Diamonds: Committed to protecting the legitimate diamond trade and eliminating conflict diamonds.
4
Excellent Customer Service: Customers praise the staff for being patient, helpful, and professional, with many noting excellent long-term service.
5
Unique Designs: Sells unique, one-of-a-kind designs from world-famous designers like Sylvie and Verragio.
6
Free Shipping and Appraisals: Provides free shipping for online purchases over $199 and offers free appraisals for purchases.
7
Lifetime Warranty and Diamond Buyback: Offers a lifetime warranty and diamond buyback option.
CONS
1
Higher Prices: Some customers mention that prices can be slightly higher compared to other jewelers.
2
Limited Financing Options: Financing options are available but come with a high APR of 28.99%.
3
Potential for Disappointment with Pricing Flexibility: Some customers have noted that while the staff is flexible, they may not always meet expectations regarding price discounts.
Andrews Jewelers Features and Benefits
Features
Free Shipping
Provides free shipping for online purchases of $199 and more
Custom Design Services
Offers custom design services for engagement and wedding rings at no additional charge
Conflict-Free Diamonds
Committed to protecting the legitimate diamond trade and eliminating conflict diamonds
Excellent Customer Service
Customers praise the staff for being patient, helpful, and professional, with excellent long-term service
Unique Designs
Sells unique, one-of-a-kind designs from world-famous designers like Sylvie and Verragio
Free Jewelry Appraisals
Offers free appraisals for purchases to ensure the items are worth what you've paid
Lifetime Warranty
Every item purchased comes with a lifetime warranty
Lifetime Diamond Buyback
Offers a lifetime diamond buyback option
Diamond Price Guarantee
If you find a better price anywhere, they'll match the price
30-Day Money-Back Guarantee
Allows customers to return items for a full refund or exchange minus a $39 shipping fee, with specific conditions
Award-Winning Jewelry
Known for creating high-quality engagement rings, diamond, and custom jewelry
Lifetime Ring Sizing Adjustments
Makes adjustments to the finger size on ring purchases for the life of the purchase